Camping La Chapelle Saint Claude » Prices » General booking conditions

General booking conditions

Booking deposits:

Your booking will be secured as soon as we receive your deposit.

– For camping pitches: 25% of the total price of the stay at the time of booking

– for mobile-homes: 25% of total price of the stay at the time of booking

Reservation fees: 15 € for the camping pitches, 15 € for mobile-homes, to be paid at time of reservation.

Payment of the stay:

Once we have accepted your booking and received your deposit, we will send you a booking confirmation by email.

The balance of your stay must be paid according to the following conditions:

For camping pitches: upon arrival at the campsite.

For mobile-homes: maximum 30 days before the planned date of arrival.

CAUTION: if we have not received your payment after this time limit, we will unfortunately be forced to cancel your booking.

Cancellation conditions:

Cancellations must be notified to the campsite by letter or by email. If you have not taken out the cancellation insurance, no payment you have already made can be refunded in case you cancel your stay.

Cancellation insurance:

We recommend taking out the cancellation insurance in order to be refunded in case an unfortunate event forces you to cancel your stay. The cancellation insurance is optional and must be payed at the time of booking, in addition to the deposit for your stay.

For more information, please check the terms and conditions of the cancellation insurance

Delay of arrival or interruption of the stay:

Any delay of arrival or interruption of the stay for whatever reason will not give the holidaymaker any right to a refund. Without written notice from you to notify the campsite of your delayed arrival, your pitch will be made available 24 hours after the planned date of arrival.

Obligations:

The holidaymaker must follow the rules of the campsite (available at the reception or by email on demand) including rules about noise, visitors, waste sorting, driving inside the campsite, using the car park etc.

Number of occupants: if the number of occupants exceeds the capacity stated in the contract, the campsite manager has the right, without any prior notice, to break the contract or demand an extra charge.

Security deposit:

A 250 € deposit will be asked to cover possible damage of the accommodation. Another deposit of 80 € will be asked to cover possible cleaning fees after your departure.

All check-in formalities, including deposits, are required before handing you the keys of the accommodation. A detailed inventory list is available in each accomodation and must be checked by the holidaymaker upon arrival. Missing or damaged items must be notified at the reception desk within 24 hours after your arrival. Your security deposits will be returned to you after the check-out inventory and inspection by the campsite personnel. 

In case any damage is caused or if any item is missing the day of your departure, the cost of said item(s) will be deducted from your security deposit. If the accomodation is not clean at your departure, the deposit of 80,00 € will be kept to cover cleaning fees.

NB: the holidaymaker’s liability is not limited to the amount of the security deposit..

How to pay?

– By credit card

– By money order

– By international bank transfer:
CIC Lyonnaise de Banque – Agence Annecy Parmelan 74000 ANNECY
N° FR76 1009 6182 2100 0422 1200 117 BIC : CMCIFRPP

All prices are given only for your information and are subject to changes. Any change in the VAT implies a change in our prices.

 

Camping La Chapelle Saint-Claude - Angon - 125 route du ponton - 74290 Talloires - FRANCE - contact@lachapellesaintclaude.com - Tél : 04 50 60 36 97